Privacy Policy

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Privacy Policy

Last updated: May 2026

1. Who We Are

Arion, LLC (“Arion,” “we,” “us,” or “our”) is a women-owned luxury ground transportation company based in Denver, Colorado. We operate at

ridearion.com

and can be reached at

[email protected]

or

(970) 703-4995

.

2. Information We Collect

We collect information you provide directly when you book a service, contact us, or use our website:

Name, phone number, and email address

Pickup and drop-off locations

Travel dates, times, and passenger details

Payment information (processed securely through our payment processors)

Special requests such as amenity preferences or accessibility needs

Communications you send us via phone, email, or contact forms

We also collect limited technical data automatically when you visit our website, including your IP address, browser type, and pages visited, through standard web analytics.

2A. Text Messages & SMS Communications

When you provide your phone number during booking, you may receive text messages from Arion, LLC related to your reservation. These messages may include:

Booking confirmations and ride status updates

Driver details and ETA notifications

Post-ride feedback requests

Occasional service-related offers

Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us at [email protected] or (970) 703-4995.

Consent to receive text messages is not a condition of booking or purchasing any service. Your phone number will not be shared with third parties for their marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the other categories of information sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. How We Use Your Information

To confirm and fulfill your transportation booking

To communicate with you about your reservation, including updates and confirmations

To process payments and issue receipts

To personalize your experience and remember your preferences for future bookings

To improve our services and website

To send service-related communications (we do not send unsolicited marketing without consent)

To send booking-related text messages and service communications to the phone number you provide (subject to your consent and opt-out rights described in Section 2A above)

To comply with legal obligations under Colorado and federal law

4. Client Confidentiality & High-Profile Privacy

Arion takes client privacy seriously. For clients who require heightened confidentiality — including executives, public figures, and high-profile individuals — we offer NDA-compliant protocols, alias contact procedures, and strictly limited access to booking information. We do not share, sell, or disclose client identities, travel itineraries, or personal details to third parties beyond what is necessary to fulfill your service or required by law.

5. Sharing Your Information

We do not sell your personal information. We may share it only in the following limited circumstances:

Assigned drivers and affiliate operators

— only the details needed to provide your service (pickup location, time, and passenger count)

Payment processors

— to complete your transaction securely

Service providers

— such as booking and dispatch software, used only to operate our business

Legal requirements

— if required by law, subpoena, or to protect the safety of our team or clients

6. Data Security

We use industry-standard security measures to protect your personal information, including encrypted communications and limited internal access to sensitive data. While no system is perfectly secure, we are committed to protecting your information and will notify you promptly if a breach occurs that affects your data.

7. Your Rights

You have the right to:

Request access to the personal information we hold about you

Request correction of inaccurate information

Request deletion of your information (subject to legal retention requirements)

Opt out of marketing communications at any time

To exercise any of these rights, contact us at

[email protected]

.

8. Cookies

Our website uses standard cookies and analytics tools to understand how visitors use our site so we can improve it. You can disable cookies in your browser settings, though some site features may not function correctly without them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available at this page with the updated date at the top. Continued use of our services after a change constitutes acceptance of the updated policy.

10. Contact Us

Questions about this policy or how we handle your data? We're happy to help.

Arion, LLC

Denver, Colorado

[email protected]

(970) 703-4995

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